Drzewiecki Design

ok thanks I appreciate your help

Who do I contact to get a refund?

its been a few days im tired of not being able to use the software as it was marketed is there any way to get a refund if we cant solve the problem? Do you know how I can start fresh with the default scenery for the entire sim and do a complete reinstall?

heres KLGA i see some sort of floating lights in the air which is weird but everything appears to be lit. So it looks like KJFK is the only problem.

here are my settings. Nothing out of the ordinary

ok so do you know maybe what I can do to solve this? i have reinstalled with admin and nothing changed. Very frustrating was not expecting this out of a high class company like this. I switched from FSDT because this one was SUPPOSED to be better. Do you know how I can completely get a fresh scenery...

I have attached some screenshots of the airport at night. It just looks like there should be more lights around. I dont see any taxi lights or ramp lighting and the terminals look quite low quality at night. I am running the newest version of your scenery and the newest SODE as well as the newest ve...

The night version should look exactly as on the promo screenshots, f/e I do not have any flood lights at the gates it is just complete darkness. Which, as we all know is very unrealistic I also cant tell if the product is registered correctly. I bought from simmarket used the download from there an...

Hi there I'm new just bought this product. Two questions I purchased from simmarket and I dont have a registration key, how do I know if my product is active? Second question would be, is there any apron lighting outside the terminal buildings? Like in the gate areas? its very dark and i feel like t...