Hi! I bought this scenary from the X-Plane Store. After i installed it, using the installer, it crashes my game. If i delete the files it installs, the game works perfecly. I asked them for a refund, but they said that i should contact you first.
Ok, i extracted the files in the Costum Scenary folder. After this, when i start the game, it crashes. Maybe you can send me another download link, to try that one. Maybe it won't crash.
I did not send you any download link before. Please ask this a person/company that sent it to you (in thie case X-Plane Store).
Are you sure you have correct foldr structure after install? Please have a look at this: https://www.dropbox.com/s/b31ng9zbp51m4 ... h.pdf?dl=0
The correct folder structure is shown in Point 1.
I sent them an emai yesterday. They said me to contact you for support. I guess, that you should send me another download link, if this files don't work. I installed it correct. There is no problem in the installation procces. It is the files, that i think that are broken or something. And i will be happy, if you could send me another download link for all the files, so i can try to get them from there.
4Gamers wrote: ↑Saturday 28 Apr 2018, 08:27
They said me to contact you for support.
Yes, they did correctly, because the product is fully functional and used by many other customers without any problems.
4Gamers wrote: ↑Saturday 28 Apr 2018, 08:27
you should send me another download link, if this files don't work
Again - I am not sending download links to people. We publish our products via vendors only and download link sending is out of question. Besides that, I will be happy to try to fix the problem that you are having. I would suggest you write at our e-mail: http://www.drzewiecki-design.net/c.htm and we solve the issue via TeamViewer, so I could look at the problem myself.