Dear MSFS Customers,
Simulator Update 5 introduced a few bugs which are not fixable right now and were not fixed by Asobo in SU6, in particular:

  • 60% freeze - experienced by many 3rd party products sold at the Marketplace. The freeze is a result of the Marketplace DRM encryption fail. This issue can be fixed by Asobo only.
  • Non-working / disappearing jetways at some airports - already fixed by Asobo and the fix will be included with the Sim Update 7 (late October)
  • LOD inconsistency (KDCA, RJAA) - fixes will be published after the Sim Update 7 is released. Please note, that updating a product at the Marketplace takes 2-3 weeks or more, depending on the Marketplace team workload.

We are sorry for any inconvenience these issues might cause. Unfortunately, we have no influence on some of those bugs - they can be fixed by Asobo only. We fully understand if you are frustrated since the products you paid for are not 100% operational (or even not usable at all). We are looking forward to Asobo investigating and fixing those critical issues as soon as possible. Thank you for your understanding.

It is currently Friday 17 Sep 2021, 13:11

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